Ship.com Help Center

Account and Profile 6

• How do I activate my account? (Video)
• How do I deactivate my account?
• Do I have to sign up with Gmail?
• Does Ship.com save my emails?
• How do I update my email(s)?

See all 6 articles

Devices 1

• What devices are compatible with the Ship.com App?

Shipping 10

• How do I manually add a tracking number?
• Is there a weight limit for my items?
• Can I ship furniture, cars, or pets?
• Can I use the app to ship internationally?
• How do I ship a package with Ship.com?

See all 10 articles

Tracking 5

• How does Ship.com track my packages?
• Do I have to add tracking numbers each time I place an order for Ship.com to be able to track my stuff?
• How do I add a delivery for an order missing from Ship.com?
• How do I track my deliveries in Ship.com?
• Does Ship.com track my outbound shipments?

General 5

• The Ship.com Story
• How much does it cost to use Ship.com?
• What is Ship.com?
• How do I contact Ship.com?
• How do I complete my profile? (Video)

ShipTags 1

• How do I use ShipTags? (Video)