Ship.com Help Center
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Frequently Asked Questions
Account and Profile
How do I activate my account? (Video)
How do I deactivate my account?
Do I have to sign up with Gmail?
Does Ship.com save my emails?
How do I update my email(s)?
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What devices are compatible with the Ship.com App?
How do I manually add a tracking number?
Is there a weight limit for my items?
Can I ship furniture, cars, or pets?
Can I use the app to ship internationally?
How do I ship a package with Ship.com?
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How does Ship.com track my packages?
Do I have to add tracking numbers each time I place an order for Ship.com to be able to track my stuff?
How do I add a delivery for an order missing from Ship.com?
How do I track my deliveries in Ship.com?
Does Ship.com track my outbound shipments?
About Our System
The Ship.com Story
How much does it cost to use Ship.com?
What is Ship.com?
How do I contact Ship.com?
How do I complete my profile? (Video)
How do I use ShipTags? (Video)
Help Desk Software