Enter your search term here...
Submit a ticket
Account and Shipping
Account and Subscription
Printers and Printing
View all (8)
Order Importing and Management
Can I cancel an order?
How do I combine orders?
How do I get a Quote for a Shipping Label?
How do I link my Yahoo! email account?
How do I ship when my order is stuck on "Waiting for Payment"?!
View all (13)
Printers and Printing Labels
Can I use a thermal printer with your system?
How do I set up my thermal printer?
How can I print labels with my normal laser or inkjet printer?
How do I batch print my labels?
Why does my shipping label print super tiny on a Dymo4XL?
View all (9)
Is insurance included on First Class or Priority Mail packages?
Why am I getting the error ship date too old?
How do I cancel a shipping label?
Can I purchase Express Shipping for a package?
How do I process a refund on a shipping label?
View all (19)
Shipping and Tracking
How do I manually add a tracking number?
How do I ship a package with my Ship.com mobile app?
What shipping carriers are available through Ship.com?
How do I measure my package's dimensions?
How do I weigh my package to determine shipping costs?
View all (18)