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Why am I getting the error ship date too old?

If you're receiving the error "Ship date too old" when attempting to purchase a label, then you may want to clear your cache.

Depending on which browser you're using, depends on the directions you'll want to follow.

For Chrome follow these directions.

For Edge follow these directions.

For Safari follow these directions.

If you continue to have issues, please make sure to contact customer service for more assistance!

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