Postage is calculated based on the recipient's address. If you have already purchased and printed the label then you will need to purchase a new label to edit the recipient's address. To receive the funds back from the original label you will need to message our support team within 7 days of purchasing the label.
Related Articles
- How do I manually add a tracking number?
- How do I ship a package with my Ship.com mobile app?
- What shipping carriers are available through Ship.com?
- How do I measure my package's dimensions?
- How do I weigh my package to determine shipping costs?
- Can I ship furniture, cars, or pets?
- Can I use the app to ship internationally?
- Do you ship to APO addresses?
- How do I send my package after I print my label?
- Can I ship to an international address?
- How do I schedule a free carrier pickup?
- How do I request a USPS Pickup?
- How do I update my shipping address?
- Can I ship anything with Ship.com?
- How do I find the tracking number?
- How do I cancel a label?
- How do I print a Packing Slip?