To cancel a label you will need to message our support team. You can email us directly at firstname.lastname@example.org or you can use the Help Widget to open a new ticket.
Please include your email address associated with the account, recipient's name, tracking number, and delivery service in the message.
Make sure and message in promptly when you need a label canceled! If the label is more than 7 days old then it is no longer eligible for cancellation or a refund.