Shipping

Frequently asked questions about shipping through the Ship.com app.

How do I manually add a tracking number?
No more typing tracking numbers! Simply cut and paste the tracking number and email it to yourself via Gmail using the same Gmail account you registered wit...
Fri, 2 Oct, 2020 at 5:12 PM
Is there a weight limit for my items?
Packages you ship can weigh up to 150 lbs according to the UPS standards. Anything heavier than that is classified as freight so consider using a freight co...
Fri, 2 Oct, 2020 at 5:18 PM
Can I ship furniture, cars, or pets?
Furniture We do not give shipping cost estimates for furniture. Ship.com(Us) finds your tracking numbers and gives you real-time updates on everything you ...
Fri, 2 Oct, 2020 at 5:19 PM
Can I use the app to ship internationally?
Unfortunately, Ship.com is currently limited to United States shipping only. We look forward to allowing international shipping in the future so bear with us!
Fri, 2 Oct, 2020 at 5:20 PM
How do I ship a package with Ship.com?
Ship with just your phone, compare pricing from multiple carriers and print your shipping label in seconds. Take the guesswork out of shipping with our auto...
Fri, 2 Oct, 2020 at 5:20 PM
How do I measure my package's dimensions?
The simplest way to measure your package is to grab a ruler and start measuring. If you can't find a ruler, you can print a ruler on your home printer....
Fri, 2 Oct, 2020 at 5:21 PM
How do I weigh my package to determine shipping costs?
Use Your Bathroom Scale The scale hiding in your bathroom, the one we all religiously avoid, is a quick and easy tool for weighing your packages. Shipping ...
Fri, 2 Oct, 2020 at 5:24 PM
How do I schedule a free carrier pickup?
Free carrier pickup is currently only available from USPS. USPS free carrier pickup can only be used if you are shipping at least one Priority Mail or Expre...
Fri, 2 Oct, 2020 at 5:27 PM
How do I send my package after I print my label?
For USPS shipments, after you have have purchased your shipping and printed your label, you can drop off your packages at your nearest post office or postal...
Fri, 2 Oct, 2020 at 5:26 PM
What shipping carriers are available through Ship.com?
Currently, you may select from shipping services provided by USPS and UPS. More carriers are coming soon.
Fri, 2 Oct, 2020 at 5:29 PM